We operate a SAME DAY DISPATCH service on all orders. Orders placed before 3:00pm (Monday-Friday) are dispatched from our store the same day by First Class post, subject to stock availability and any security checks. Orders placed after 3:00pm on Friday will be shipped on Monday, if Saturday delivery is desired please e-mail us at info@havanacigarexchange.com with your order number and we can arrange this for you (extra charges may apply).
First Class & Recorded (1 -3 Days) – We send all UK orders via Royal Mail First Class. This is a 1-3 day priority service, 98% of all packages arrive the next day. We send tracking number to each customer via their email once the parcel has been dispatched.
Special Delivery – Next Day (Cut off for this service is 2:30pm) – High-value orders are guaranteed to be delivered next day to UK addresses. Next working day deliveries are only guaranteed on weekdays. This is a tracked service and a signature is required on delivery.
Sorry we do not ship tobacco or Cuban products to the following countries:
US, Canada, France, Italy, Greece, India, Vietnam, Turkey, Norway,
Finland, Hungary, Sweden, Portugal, Slovakia, Switzerland and South Africa